Business Courses
A Guide to the Potential of Personalities ©
(GPP)
1 Full Day Training 9am-6pm (1 for hour lunch)
“It’s not what you know or what you do; it’s who you are and how you do it”
Structure, balance, power, sensitivity and agility all emanate from a personality through the formation and use of feet, hands and the face. This is called Body Language. Whether at work, home or daily shopping, interpreting body language is an essential tool for effective communication.
Step into the leading edge for your business.
In order to find out what is happening in our environment, we access some form of media. First we turn on a device, being radio or television, and then “tune in” a station. Only then do we hear and /or see what is being communicated. The Potential of Personalities is a guide for “tuning in” to communication using the body’s language.
RESEARCH SHOWS THAT APPROXIMATELY:
~ 60% of communication is through Body Language.
~ 33% is through Sound, Variation, and Tone of Voice.
~ While your words carry a mere 7% total impact of your message.
Whether you are in management, sales or running your own business, interpreting body language is an essential tool for quick accurate assessment of each other. Yes your clients read you too. It may or may not be consciously but they do and will. Having that awareness, what are you conveying to your client / customer through this language?
Being able to read yourself and others, this dual purpose course can help you become aware of using your feet, hands, face and voice with congruency. When done properly you can create increased success and confidence for your business through improved communication skills.
This effective tool can be used to Enhance:
~ Customer Service
~ Team Building
~ Motivating
~ Leadership Development
~ Sales and Closing Techniques
~ Hiring and Training Techniques
~ Conflict Resolution Techniques
Training Objectives:
~ Thoughts generate movement with direction, purpose with balance and intent, enthusiasm, confidence and focus. All this can be seen in the feet and how they are being used.
~ Each finger is a representation of different trains of thought. The use and condition of the hands, positioning of the fingers, along with the universal handshake can show the intent and the state of mind.
~ The Face is really an autobiography of ourselves and is a resume all of its own if read properly. Performance, order of importance, frame of mind, points of view with processing, projection of one self, depth of determination and listening capabilities are just some of the things seen in the face.
~ Class discussion on surrounding environment, use of our own body language and props, and discussion of different body language pictures for improved communication and understanding.
~ Use of an innovative “Assessment and Evaluation Form” for quick and easy summary of client/customer.
Contact us for more information.
Lethbridge, Alberta
Canada
Testimonials for
"A Guide to the Potentials of Personalities"
I met Leo at an event where he was talking about how our bodies reflect our personalities before we open our mouth. I immediately wanted to know more about myself and how I could communicate better both personally and professionally. Leo is an exciting passionate instructor who motivated and helped me see and hear how to better communicate with all individuals in my life. I am a National Sales Executive and meet new people daily either by phone or in person and I use these tools every day to help ensure I am functioning at my optimum communication ability. Business is hard enough and many times you only get one chance at an opportunity and this is a fantastic way to ensure I'm stepping with my best foot forward and understanding what I'm meeting.
My personal growth has been eminence. I've worked in my industry 35 years for a National Logistics provider in various positions of Management, Customer Service and now high level national sales. I wish I had this information as a manager; I did take the course while in service and received many accolades from my customers and company including National Customer Service Manager of the year! This is my first year being a true sales person and already I'm half way to my target for 2012! I do attribute this success to Leo's courses. The Guide to the Potentials of Personalities course has truly made a difference in my level of confidence.
Thank you Leo for changing the way I look at myself and others plus giving me the knowledge and tools to make my life a more positive experience both personally and professionally. Your commitment to this work is an inspiration. Thank you for sharing your knowledge.
Mary Anne
National Sales Executive,
Farrow
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I have taken several of Leo's classes including The Guide to Potential of Personalities. The GPP course gives a great insight into recognizing how we present ourselves in a non-verbal context and also recognizing it in others with understanding. Leo teaches this course in such a way that it’s fun and engaging. I highly recommend this course to anyone weather they are doing it for themselves for business purposes.
Christine
Alberta Health Services
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My name is Dr. Brent C. Bluekens. I have been a chiropractor for 17 years. I met Leo about 10 years ago through other patients of mine. Over the years we have continued respect and understanding for what each other does. As I have furthered my knowledge in the field of neurology I have a greater respect for the modalities that look at the human form.
After taking Leo’s GPP course I have an even greater understanding of Leo’s work as well as the possible applications to help us understand. His view of the human system is unique in its origins, but if understood, can give insight to human behavior without the actual task of conversation. He is an expert of observation of how people react in an environment and has the understanding of why people may react to that environment in the way they do.
My back ground in neurology allows me to have a greater understanding in human behavior. Leo observes these behaviors better than anyone and without that person saying a word. Leo’s talents are backed in science and can help anyone who wants to know more about human behavior and in a way that just may precede most mainstream modalities.
Dr. Brent C. Bluekens
Bluekens Chiropractic Health Center
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I am pleased to write a letter of reference for Mr. Leo Trenker. I have known Mr. Leo Trenker for the past 25 years. Leo has the obvious desire to help others by sharing his knowledge and working with individuals wishing to learn a new understanding of communication. He has helped our company by imparting his wisdom to help us understand ourselves and advancing our communication skills with our co-workers and our clients. He has been paramount in our growth as a company.
Mr. Trenker has extensive experience as a positive and motivational public speaker and role model for organizations and community members. He is equally engaging one-on-one in a mentoring and advising relationship. His passion lies in motivating and encouraging others toward their goals in work and in life.
Mr. Trenker relates well to diverse audiences with humility and realism. He would bring valuable talents and assets to any company or organization with whom he associates.
Please give Leo Trenker your greatest consideration.
J. Paul Beattie
Owner/Proprietor
Sunny South Insulators Inc.
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Leo has been a client of the Staples Copy and Print Centre for several years. I would often hear my Associates talk about this amazing customer they had, how much they enjoyed working with him and some of the things they were learning from him. I was fortunate to finally meet and get to know Leo in 2012. I became so intrigued by him, and his course material that I decided I needed to learn more.
I took Leo’s “A Guide to the Potential of Personalities” in December of 2012.
Leo’s energy, enthusiasm and passion for what he is teaching is incredible. The day took about 9 hours, and I, along with the fellow participants were truly engaged for the entire course.
From a personal level, I learned a lot about myself and why I do things a certain way. From a business perspective, it has already had an effect on decisions I make when dealing with customers, associates and supervisors. It has been extremely beneficial in our interview process. I feel I already know a lot about a candidate before the interview even begins.
I would strongly recommend this program for anyone who is in any type of business that requires them to work with people at any level – whether it is co-workers or customers.
Trish Nicholson
General Manager
Staples – Lethbridge, Alberta
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